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frequently asked questions

 

FAQ

You can find answers to the most frequently asked questions below. Contact us if you want to know more about our Mobile Security Boxes or would like to receive information on a specific solution.

WHAT ARE THE MAIN CHARECTERISTICS OF THE MOBILE SECURITY BOX?

Each of the three models has it’s own characteristics and properties. Take a look at the comparison table or download the latests (2020) brochure for the Mobile Security Box.

IS THE MOBILE SECURITY BOX EASY TO ASSEMBLE?

Yes, the Mobile Security Box is easy to assemble by a person with a technical background and they come supplied with detailed mounting manuals and instructions.

FOR WHICH PURPOSES CAN I USE THE MOBILE SECURITY BOX

Our Mobile Security Boxes serve multiple purposes, they are often used for mounting (LED) lighting, CCTV or dome cameras to illuminate an area and to improve the security of sites.

HOW DO I LOAD A MOBILE SECURITY BOX ON TO A TRUCK?

The Mobile Security Box is equiped with spoon slots or lifting eyes for easy loading with a fork truck or a crane. Also check our specially designed TMSB1300 Trailer for the Mobile Security Box.

HOW DO I TRANSPORT THE MOBILE SECURITY BOX?

The Mobile Security Box is easy to transport on a truck. Also check our specially designed TMSB1300 Trailer for the Mobile Security Box.

ARE THE MOBILE SECURITY BOXES CE CERTIFIED?

The Mobile Security Box MSB6-Basic and MSB6-Premium are fully CE certified. 

WHAT IS THE AVERAGE DELIVERY TIME?
Generally speaking, we have stock in our Telescopic Mast warehouse in The Netherlands, so we can take care for a fast delivery in Europe.

For continents, other than Europe, we have a delivery time of eight to ten weeks.

DO YOU HOLD SPARE PARTS IN STOCK?

Yes, we can deliver spares through our resellers.

CAN YOU DELIVER THE MOBILE SECURITY BOX TO MY COUNTRY?

Yes, we have a global network and the experience to safely deliver our products to any preferred location in the world.

HOW IS THE MOBILE SECURITY BOX PACKED?

Mobile Security Boxes are packed in a cardboard sleeve to prevent damage during transport.

CAN THE MOBILE SECURITY BOX BE MODIFIED?
Yes, although we focus on standardising our products to maintain a competitive pricing point, we are happy to discuss requests for modifications to suit your needs.

frequently asked questions

FAQ

You can find answers to the most frequently asked questions below. Contact us if you want to know more about our Mobile Security Boxes or would like to receive information on a specific solution.

WHAT ARE THE MAIN CHARACTERISTICS OF THE MOBILE SECURITY BOX?

Each of the three models has it’s own characteristics and properties. Take a look at the comparison table or download the latests (2020) brochure for the Mobile Security Box.

ARE THE MASTS EASY TO ASSEMBLE?

Yes, all of our Telescopic Masts are easy to assemble by a person with a technical background and they come supplied with detailed mounting manuals and instructions..

FOR WHICH PURPOSES CAN I USE THE MOBILE SECURITY BOX

Our Mobile Security Boxes serve multiple purposes, they are often used for mounting (LED) lighting, CCTV or dome cameras to illuminate an area and to improve the security of sites.

HOW DO I TRANSPORT A TELESCOPIC MAST OR MOBILE SECURITY BOX?
All our Telescopic Masts are easy to transport inside a van with the use of a (small) trailer. Also check our specially designed TMSB1300 Trailer for the Mobile Security Box.
HOW DO I LOAD A MOBILE SECURITY BOX ON TO A TRAILER OR VAN?

Depending on the selected model, the masts come with specific spoon slots or lifting eyes for easy loading with a fork truck or a crane. Also check our specially designed TMSB1300 Trailer for the Mobile Security Box.

ARE THE MOBILE SECURITY BOXES CE CERTIFIED?

The Mobile Security Box MSB6-Basic and MSB6-Premium are fully CE certified. The MSB6-Electric is due to be awarded in spring 2019.

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WHAT IS THE AVERAGE DELIVERY TIME?
Generally speaking, we have stock in our Telescopic Mast warehouse in The Netherlands, so we can take care for a fast delivery in Europe.

For continents, other than Europe, we have a delivery time of eight to ten weeks.

DO YOU HOLD SPARE PARTS IN STOCK?
Yes, we can deliver spares through our distributors.
CAN YOU DELIVER THE MOBILE SECURITY BOX TO MY COUNTRY?

Yes, we have a global network and the experience to safely deliver our products to any preferred location in the world.

HOW IS THE MOBILE SECURITY BOX PACKED?

Mobile Security Boxes are packed in a cardboard sleeve to prevent damage during transport.

The Mobile Security Box includes additional spoon slots for easier transportation.

CAN THE TELESCOPIC MAST BE MODIFIED?
Yes, although we focus on standardising our products to maintain a competitive pricing point, we are happy to discuss requests for modifications to suit your needs.